Helping an Advisor Service Company Navigate to Greater Transparency
Challenge
In the hyper-competitive financial services industry, customers rely on being able to receive and review account statement information that is accurate, complete, and timely.
Our client was experiencing inherent inefficiencies in the production of financial statements. They needed an enterprise marketing partner that could improve their speed to market and increase operational efficiencies, allowing for timely delivery of accurate statement information.
Solution
Quantum created a web-based production management tool that allows our client to track, monitor, and measure the efficiency of the entire printing process. In addition, our dashboard provided customized quality control and visual checkpoints throughout the production process to prevent errors before the finishing stage.
Results
-
99
accuracy of printed communications
-
100
on-time delivery
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72
delivered